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Cesagen · Events

Dignity in Practice

Conference   30.11.2011






Dr Win Tadd, Cesagen and Professor Michael Calnan, University of Kent will present their findings and recommend ways forward to improve elderly care.

Other speakers include:

Professor David Oliver, National Clinical Director for Older People’s Services, England

Ruth Marks, the Commissioner for Older People Wales, will talk about the elderly’s experiences specifically in Welsh hospitals. Meirion Hughes, a trustee of Age Cymru and himself a service user, will give a perspective from his experience. Jocelyn Cornwell will talk about the King’s Fund’s Point of Care campaign to improve patients’ experiences in acute hospitals. Kathryn Hudson, Deputy Parliamentary and Health Service Ombudsman EnglandPeter Tyndall, Public Services Ombudsman for Wales


Cardiff Marriott Hotel, Mill Lane, Cardiff, CF10 1EZ

Event details

“Dignity in Practice” is a one day conference for those with an interest in the dignified care of older people within acute NHS Trusts.

About the conference:

The aims of the conference are to:

Present the findings of the Dignity in Practice Study

Set these in the context of other recent reports such as 'Care and Compassion’, that of the Commissioner for Older People Wales 'Dignified care ? The experiences of older people in hospital in Wales', and the Mid-Staffordshire Inquiry

Move forward with dignified care: Improving the older person’s experience

This event to mark the end of the study provides an opportunity for clinical and managerial staff, older people and their advocates to hear about the study findings, especially in the context of other independent reports and events, hear from service users, regulators, senior Trust staff and policy makers and together explore how acute care for older people can be improved.

About the Dignity in Practice Study:

Improving the standard of acute hospital care for older people became the centre of public attention in 1997. Through a series of articles in The Observer newspaper, Martin Bright, a journalist, launched the ‘Dignity on the Ward’ campaign when he wrote a moving account of the treatment his 88 year old grandmother received when she was admitted to hospital following a stroke.

Since then, a raft of policy initiatives, research studies and independent reports have shown that dignity remains difficult to translate into practice, especially in the acute care of older people. Why this should be so, is not clear. Improving the standard of hospital care for older people in acute care is therefore a key concern for government and service providers, and not least older people and their families. This study was designed to explore these issues.

The study aims were to:

  • Identify older people’s and their carer’s views and priorities in relation to dignified care.
  • Examine healthcare practitioners’ behaviours and practices in relation to dignified care.
  • Identify the occupational, organisational and cultural factors that impact on dignified care.
  • Develop evidence-based recommendations to ensure the provision of dignified care.

The study examined the provision of dignified care across 16 wards in four acute NHS Trusts in England and Wales and was undertaken between 2008 and 2010. Interviews were held with: older people following discharge, their family members or carers, senior trust managers, and ward staff. The interviews were complemented by direct observation of the care provided across the four study sites.

The study was commissioned and funded by the National Institute of Health Research Service Delivery Organisation and managed by the Department of Health and Comic Relief under the PANICOA (Prevention of Abuse and Neglect in the Institutional Care of Older Adults) initiative. The full report can be downloaded from http://www.sdo.nihr.ac.uk/project.php

Who should attend?

Chief Executives, Chairs and Board Members

Directors and Heads of Service Divisions

Consultants, Clinicians, Senior Nurses and Nursing Staff

Older People and their Carers

Charities for older people, carers and patient representatives

The conference will be free to attend for:

  • staff and managers working in the acute NHS sector
  • retired older people and their families
  • registered charities representing the interests of older people and patients

Failure to attend once the booking is confirmed will incur a fee to cover the cost of non-attendance.

Others with an interest in the topic are welcome to attend for a fee of £50. There has been considerable interest in the conference and places are limited. If you would like to attend or nominate someone, please complete the attached form and return to

Further details